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Full Time Regular
Location : Street
9700 Commerce Pkwy
This position is responsible for the accurate and timely processing of the return of merchandise and/or issuing discounts on invoices. Success in this position has a direct impact on the company's profitability goal and impacts Cash Flow from Operations. The employee's ownership includes, but is not limited to: timely response to inquiries by customers who have a problem or an issue with merchandise they received; ability to process requests and facilitate the return of merchandise if needed; negotiate discount percentages with customers who will keep merchandise at a reduced price; understanding of the business mission and how it may reflect the profitability on an account; ability to deny requests for returns and discounts; work closely with internal departments to investigate quality issues; work closely with sales reps to maintain good working relationships with them and their customers.
GEAR for Sports is a VEVRAA Federal Contractor - we desire priority referrals of protected veterans for our openings. We are proud to be an Equal Employment Opportunity/Affirmative Action employer of Minorities/Females/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing as well as participate in E-Verify.